PassPilot
Intellectual property

DMCA & trademark takedown

Send a written notice with the elements below. We acknowledge within 48 hours.

Before you send a notice

Exam names (IELTS, OPRA, PTE, TOEFL, USMLE, etc.) are trademarks of their respective owners and are used here purely nominatively to identify the exams our practice covers. They are not claimed by PassPilot and not reproduced on our platform. If you believe PassPilot has infringed your copyright or trademark, please follow the procedure below.

What your notice must include

A valid takedown notice must contain, at minimum:

  1. Identification of the copyrighted work / trademark you claim is infringed.
  2. The URL(s) on passpilot.com.au where the allegedly infringing material is located.
  3. Your contact details: name, address, telephone, email.
  4. A statement that you have a good-faith belief the use is not authorised by the rights holder, its agent, or the law.
  5. A statement, made under penalty of perjury, that the information is accurate and that you are (or are authorised to act on behalf of) the rights holder.
  6. Your physical or electronic signature.

Where to send it

Email dmca@passpilot.com.au (or by post to the address below).

PassPilot Education Pty Ltd

DMCA Agent
Sydney, NSW, Australia
(full street address on request — email dmca@passpilot.com.au)

Our process

  1. We acknowledge your notice within 48 hours.
  2. We assess the claim (typically within 5 business days).
  3. If valid, we remove or restrict access to the identified material.
  4. We notify the user who posted the material (if any) and offer them an opportunity to file a counter-notice if they believe the takedown was in error.
  5. Counter-notices follow the same written procedure; we forward to you and restore the material after 10–14 days if no court action is filed.

Counter-notice

If you believe material removed under this procedure was the result of a mistake or misidentification, you may submit a counter-notice containing: your name, address, telephone; identification of the material; a statement under penalty of perjury that you have a good-faith belief the material was removed in error; and a consent to the jurisdiction of a federal court in your district (or Sydney, NSW, if outside AU).

Abuse

Knowingly making a false DMCA claim may expose you to liability for damages. We reserve the right to challenge notices we believe are submitted in bad faith.